Building Hyper-Productive Scrum Teams

Do twice the work in half the time with Scrum

Credential: Registered Scrum Master (RSM) & Registered Product Owner (RPO)

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Course overview
  • Learn crucial insights and strategies to become a high-performing Scrum Master and Product Owner in businesses around the world.

  • Explore the design of the Scrum framework from the perspective of its co-creator, Dr. Jeff Sutherland.
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Dr. Jeff Sutherland, the co-creator of Scrum

Scrum is not about setting up the Scrum events based on the Scrum Guide. The real goal is to deliver exponential business results by enabling hyper-productive teams. 
Dr. Jeff Sutherland
Co-creator of Scrum
Founder of Scrum Inc. 

Be the Driving Force Behind the Change

Scrum Masters must

Product Owners must

Identify Waste 

Drive Process

Improve Happiness

Scale Agile

Prioritize Work

Evaluate Value

Communicate Effectively

Increase Revenue

Learn the Best Practices to Overcome

Overwhelming workloads.
Inadequate stakeholders' support.
Disputes between business and work teams.

Why should you learn with CI Agile?  

We believe Agile transformation is a continuous journey and we aim to provide you with continuous support. You are not alone, we will always be there with you. 


You will receive pre-reading materials one week before the class to build a strong knowledge foundation 

During the class

You will experience highly interactive learning sessions where we discuss about real-world enterprise-level case studies


Your learning journey will not stop here! You will enjoy one year of unlimited free course revision and continuous support from us

What Our Students Say

Inda Mulyani

I would say that my knowledge in Scrum implementation is half full, that's why I really enjoy this 3-day session, it was enlightening and I wish I can implement better and coach my team better.

Adrian Neo

I enjoyed the case study assignment where we can apply our learnings and learning from each other's perspectives and suggestions to form the deck of PPT slides.

Melon Guan

I learned that when implementing Scrum, not all Scrum events have to be implemented at once. Instead, we should optimize it according to the teams' current condition.

Kaylee Fong

I enjoyed the class as the Scrum knowledge really impress me a lot and was useful for me to help me & the organization grow in the future. This is training that will bring you and your organization to the next level. 

Student Satisfaction

Class Arrangement Satisfaction

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About the Course

This is a dual-credential course that features the required knowledge to excel in the Scrum Master and Product Owner role. You will explore Scrum from the perspective of its co-creator, Dr. Jeff Sutherland, as we deep-dive into the fundamental concepts of Scrum and hyper-productive Scrum teams:
  • The agile mindset behind the creation of the Agile manifesto
  • The lean concept that leads to the creation of Scrum
  • Pivotal implementation experience and best practice in general situations–Scrum Patterns
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This course is highly interactive and dynamic. You will learn through a combination of lectures, hands-on exercises, and reviews of real-world case studies from across a diverse set of industries.
You will experience the Scrum Master role firsthand by taking part in various games and exercises in the form of Scrum teams. 
With an additional day of learning, you will explore and discuss the hands-on knowledge of a Product Owner.
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Professional Development Units (PDUs)

This course counts as 16 PMI PDUs. Besides, it also counts as 16 of the 21 contact hours needed for the PMI-Agile Certified Practitioner (PMI-ACP) certification.
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Learning Outcome

Upon completion of this program, you will:
  • Have a deep understanding of the Agile mindset, Scrum mechanics, Scrum best practices
  • Understand the role and responsibility of a Scrum Master in a high-performance Scrum team and organization structure
  • Deep dive into the logic and purpose of every Scrum events and artifacts
  • Learn the foundation of implementing and optimizing multi-teams Scrum
  • Immediately start-up a Scrum team to handle your project/product development

Course Overview

Day 1:
Create Scrum teams that outperform
Learning objective:
Gain a deep understanding of the Agile mindset and the core design principles behind the Scrum Framework to create a strong Scrum team that delivers results.
  • Section 1: Dr. Sutherland’s Journey of The Origin of Scrum
  • Section 2: Understanding the Scrum Roles and Creating a hyper-productive Scrum Team
Day 2:
Scrum as a decision framework
Learning objective:
Equip learners with a customer-centric mindset and enabling solid decision making skills that reflects great business outcomes.
  • Section 3: Deep-dive into Product Backlog and User Stories as a Business Tool
  • Section 4: Master the Planning Process from Product Vision to Starting a Sprint
Day 3:
Scrum as a delivery framework
Learning objective:
Explore how to execute the Scrum process the right way by tracing back to the theory behind Scrum - Lean Theory to make the best out of Scrum!
  • Section 5: Lean theory, Daily Scrum, and the Scrum Board
  • Section 6: Master Continuous Improvement with Sprint Review and Sprint Retrospective
  • Section 7: Additional Skills for Product Owner Proficiency and Scrum Master Mastery

About the Trainer: 
Ethan Soo

Ethan graduated from the University of Michigan, Ann Arbor with a bachelor's degree in Computer Science and Engineering. He had over 18 years of experience in software development, project management, and Agile rollout across large, multi-site organizations.

In 2003, he learned Scrum and was inspired by its elegance and effectiveness. He spent the next 5 years working as a Development lead, Director of Engineering, and CTO that implements Scrum. In 2009, his successful experience has led him to focus his career towards enterprise Agile transformations.

In 2011, he led his first commercial Agile transformation for about 200 developers at EF Labs with 16 Scrum and 2 Kanban implementations. The project was very successful and EF Labs was one of the best Agile implementations in China at that time. The end-to-end effort needed only 3 months, and this has become one of the hallmark Agile adoption cases in China.

Subsequently, Ethan led the Agile transformation effort at Bank of China, Cisco China, ZTE, NIO, Mastercard, Meituan, and many business entities in Beijing and Shanghai.

Within 3 months of working with Ethan, most large-scale Scrum systems gained 30-80% productivity, while small multi-team systems reported over 100% productivity boost.

Over the past decade, Ethan was one of the most successful and celebrated Agile coaches in China. In addition, he also focused on delivering and enhancing Scrum and Kanban education in the Asia Pacific region. Ethan was able to leverage his extensive experience and real cases to create deeply engaging courses.

With over 300 deliveries, stellar 5-stars performance 95% of the time, and 4 fluent teaching languages (English, Chinese, Cantonese, Bahasa) - Ethan is one of the best Agile trainers in East and Southeast Asia.

In 2020, Scrum Inc. Agile Education Program entrusted Ethan to be a Scrum Fellow and the regional partner for the Asia Pacific (APAC) region. Ethan will help to increase the accessibility of Dr. Jeff Sutherland's True Scrum knowledge and to mentor, coach, train, and certify next-generation Scrum Inc. trainers in the Asia Pacific.
Patrick Jones - Course author

18 years

of Agile Experience

Agile Training Deliveries

Enterprise Agile Transformations

Our Clientele:

Recommended by

Ethan recently spent two days in my
Scrum@Scale class in Tokyo planning
his first four Scrum@Scale classes in
China in December 2019. Having
reviewed the plan carefully, I strongly
recommend training with Ethan. These
will be excellent courses.

Ethan has been a strong proponent
of doing Scrum well and has been of
great assistance to Chinese
companies looking to improve their
use of Scrum and agile approaches.

Ethan's expert team strives to help
company learn and migrate to
SCRUM uses. I recommended him
to a few business partners and all
have gotten raving reviews and he
has helped them drove impactful
financial benefit and result.


Frequently asked questions

Will I be given a full refund if I change my mind?

No, you will not be given a refund. However, we can help you reschedule to another class availability upon advanced notice (minimum 5 days before the class). 

When will I receive the pre-class learning materials? 

You will be given access to the pre-class learning materials one week before the class. 

How do I sit for the examination? 

You will be given an exam link after the class and you can sit for the exam anytime within 30 days of receiving the link. 

What is the examination format?

Multiple choice questions (MCQ) and true-false questions. 

What is the validity of the examination link? 

It will be valid for 30 days after it is given out. 

Can I resit for the examination if I fail it for the first time? 

Yes, you will be given another free attempt after consulting your course instructor. However, a minimum fee will be charged for the third attempt. 

What is the passing score of the exam? 

The passing score of the exam is 23/30.

What is the time limit for the exam? 

There is no time limit for the exam. 

Exam-Related Questions 

1. I previously created a Scrumlab account, but can’t access it now. What do I do?

The reset password function is the quickest, easiest way to access your account if you’re having difficulties. Go to and enter the email address used to create your account.

2. The reset password function isn’t working. What’s going on?

Check Junk and Spam folders. If a password reset email did not arrive in your inbox at all, send an email to with your full name and organization. Students are usually unable to access their account from the reset password function when an incorrect email address is given at purchase.

3. I have taken an Agile Education by Scrum Inc. course, can I claim PDUs from PMI for my class?

Submit your application through "Report PDUs" page under the "Education" section
Fill out the form as follows:
Provider: Scrum Inc.
Course: Scrum Master / Product Owner
Contact person: Trainer's name
Contact email:
The PDUs to be claimed are counted as 1 PDU per hour of instruction. In most cases this will be between 14-21 hours depending on the course.
PDUs can be divided into three categories: technical, leadership, and strategic. 

4. I have completed my Product Owner, Scrum Master, or Scrum@Scale course and unfortunately did not pass my exam. Can I retake the exam?

There are two attempts to pass each credentialing exam. If you did not pass both attempts, you may be eligible to re-take the exam. Please contact your instructor who can help you get an additional attempt.

5. I have completed my course and passed the exam! I’d love to share my credential on LinkedIn and let others know I’ve achieved a new credential. How do I do this?

Congratulations on achieving your Agile Education Program credential! Let colleagues, future employers, and more recognize this achievement by adding it to the “Licenses & Certifications” section of your LinkedIn Profile:
Download your certificate from ScrumLab under the “My Achievements” tab.
Log in to your LinkedIn account, then go to your profile.
On the right, in the "Add profile section" dropdown, choose "Background" and then select the + next to "Licenses & Certifications".
In Name, enter the name of the course or program.
In Issuing Organization, enter Scrum Inc.
In Issue Date, enter the Date on which you earned the credential.
In Expiration Date, enter the Date listed on your Certificate (this is one year from the date you earned. This date is extended annually when you pass your renewal exam).
You can leave the Credential ID field empty.
In Certification URL, enter the URL for your certificate and Save.

6. My name is spelled incorrectly on my credential, can I fix this?

Absolutely! Reach out to to update the name on your credential.

7. How do I renew my credential?

The renewal window opens 30 days prior to the expiration of your annual credential.
Once the 30 day window begins, you will be prompted to renew automatically as you log into the ScrumLab portal.
There is a simple checkout process, where you are able to pay the renewal fee with a credit/bank card.
Once the renewal exam fee is paid, you may click into the new tile available on your dashboard entitled "Exam", with the date and pertinent credential.
You must complete the short renewal exam (12 questions designed to reinforce the learning of the course) before your credential date is updated in the Credential Lookup Feature.

8. I paid for my renewal but I don’t see this reflected on my account or credential.

You must complete the short 12 question once you have paid for your credential. You will see a tile on your student dashboard titled "Exam" and a date. Click on the tile and your exam will start.
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