Certified Scrum@Scale Practitioner (CSaSP)

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  • Date: 30 Jul-1 Aug 2021
  • Time: 1.00PM-6.00PM (GMT+8)
  • Level: Advanced
  • Class Type: Online Virtual via Zoom 
  • Exam: 1
  • Course instructor: Ethan Soo
Course overview
A natural extension of the Scrum framework created by the co-creator of Scrum and Scrum Guide, Dr. Jeff Sutherland is your best choice to scale Scrum in your organization. 

Certification included
Achieve exponential business results with the Scrum@Scale framework.
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The Legendary
Co-creator of Scrum 

Dr. Jeff Sutherland 
created emerging transformation methods.

1995- Co-created the world's most commonly  used Agile framework — Scrum 
2001- Composed Agile Manifesto, initialized the Agile movement
2016- Created Scrum@Scale

Scrum@Scale, a natural extension of Scrum.

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Deliver immediate results.
The secrets to reduce costs and increase profits.

The Scrum@Scale framework helps organizations to reduce costs and increase profits through its lightweight and efficient system. Its PO and SM dual-cycle system breakthroughs helps organizations to transform in 12 dimensions. 

S@S focuses in constructing work teams that practice the true spirit of Scrum, meaning once a goal is set, the teams will work relentlessly to achieve the goal. By introducing the implementation strategy of Agile bubbles, S@S showcases its adaptability and flexibility to suit unique scenario requirements of different organization. 

Join our class and explore Agile implementation strategies together with other practitioners. Exchange meaningful ideas with other practitioners to solve your problems. 

Certified Scrum@Scale Practitioner by Scrum Inc. 

An online learning experience that continuously improves.

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Continuous sharing and improvement.

The best trainers in the world meets frequently to share their teaching experience and continuously improve our lessons so you can have the best learning experience. 
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Immersive learning experience by incorporating real-life case studies.

The organizational problems and issues raised in every lesson are analyzed according to its scenario and later given ways to address the issues by the instructor. After receiving students' consent, the problems faced in that scenario are compiled into case study exercises for future learners. 

Through real-life case studies, this course will provide you with the solutions for your agile implementation in real-life scenarios so that you can deliver exponential results immediately. 

Achieve business agility by leveraging the Scrum@Scale infrastructure.

A successful organization starts from a successful team. This course will allow you to quickly improve your current teams to foster excellent cross-department coordination. You will be able to immediately apply the S@S framework in your organization and reap the benefits.
True scrum
  • Quit formalizing Scrum
  • Focus only on delivering business values through building hyper-productive teams
scrum master cycle
  • Continuously removing impediments to increase teams productivity
  • Reduce organization operating costs
product owner cycle 
  • Strategize vision, breakdown into missions and take immediate actions
  • Fast release of high quality products to the market

Optimized for the best learning experience for Asians.

The initial curriculum focused on the theories and principles behind the framework which was designed specifically for western learners. This was less suitable for asian learners that practise a more practical and multimedia-based learning habit. 

Hence, Ethan Soo and Jeff Sutherland spent three days in Scrum Inc.'s office at Tokyo, Japan to redesign and restructure the curriculum according to the learning habits and work culture in Asia. 

Ethan Soo aims to conduct cultural sensitive teaching that can provide the best learning experience for Asians. In the revised curriculum, a unique frame of problems was derived from the case studies in Asia. Following that, a precise implementation roadmap that incorporates ways to tackle those problems was constructed. This allows learners to implement agile in their workplace and deliver business results immediately after the class. 

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Recommended by

Ethan recently spent two days in my
Scrum@Scale class in Tokyo planning
his first four Scrum@Scale classes in
China in December 2019. Having
reviewed the plan carefully, I strongly
recommend training with Ethan. These
will be excellent courses.
JEFF SUTHERLAND
FOUNDER AND CHAIRMAN, SCRUM INC.
Ethan has been a strong proponent
of doing Scrum well and has been of
great assistance to Chinese
companies looking to improve their
use of Scrum and agile approaches.
MIKE COHN
CO-FOUNDER, SCRUM ALLIANCE
PRESIDENT, MOUNTAIN GOAT SOFTWARE
Ethan's expert team strives to help
company learn and migrate to
SCRUM uses. I recommended him
to a few business partners and all
have gotten raving reviews and he
has helped them drove impactful
financial benefit and result.
GRACE CHAN
SENIOR VICE PRESIDENT PRODUCT AND
INNOVATION, MASTERCARD CHINA

About the Trainer: 
Ethan Soo

Ethan graduated from the University of Michigan, Ann Arbor with a bachelor's degree in Computer Science and Engineering. He had over 18 years of experience in software development, project management, and Agile rollout across large, multi-site organizations.

In 2003, he learned Scrum and was inspired by its elegance and effectiveness. He spent the next 5 years working as a Development lead, Director of Engineering, and CTO that implements Scrum. In 2009, his successful experience has led him to focus his career towards enterprise Agile transformations.

In 2011, he led his first commercial Agile transformation for about 200 developers at EF Labs with 16 Scrum and 2 Kanban implementations. The project was very successful and EF Labs was one of the best Agile implementations in China at that time. The end-to-end effort needed only 3 months, and this has become one of the hallmark Agile adoption cases in China.

Subsequently, Ethan led the Agile transformation effort at Bank of China, Cisco China, ZTE, NIO, Mastercard, Meituan, and many business entities in Beijing and Shanghai.

Within 3 months of working with Ethan, most large-scale Scrum systems gained 30-80% productivity, while small multi-team systems reported over 100% productivity boost.

Over the past decade, Ethan was one of the most successful and celebrated Agile coaches in China. In addition, he also focused on delivering and enhancing Scrum and Kanban education in the Asia Pacific region. Ethan was able to leverage his extensive experience and real cases to create deeply engaging courses.

With over 300 deliveries, stellar 5-stars performance 95% of the time, and 4 fluent teaching languages (English, Chinese, Cantonese, Bahasa) - Ethan is one of the best Agile trainers in East and Southeast Asia.

In 2020, Scrum Inc. Agile Education Program entrusted Ethan to be a Scrum Fellow and the regional partner for the Asia Pacific (APAC) region. Ethan will help to increase the accessibility of Dr. Jeff Sutherland's True Scrum knowledge and to mentor, coach, train, and certify next-generation Scrum Inc. trainers in the Asia Pacific.
Patrick Jones - Course author


18 years

of Agile Experience

300+
Agile Training Deliveries

30+
Enterprise Agile Transformations

Customers include:

What's included?

  • 30 days free access to summarised learning materials 
  • 16 hours of instructor-led learning
  • Complimentary access to Ci Agile Alumni Program
  • Professional certification
  • Unlimited free class revisions for a year
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Key Takeaways

Create and lead hyper-productive Scrum teams and teams-of-teams

Identify the key area to uplift in an organization to deliver immediate performance impact

Facilitate cross-team collaboration and release planning with tens, hundreds, or thousands of people

Create and prioritize a transformation Backlog to overcome impediments to scaling

Measure and improve key Scrum metrics at an Enterprise level

Exam-Related Questions 

1. I previously created a Scrumlab account, but can’t access it now. What do I do?

The reset password function is the quickest, easiest way to access your account if you’re having difficulties. Go to scrumlab.scruminc.com/reset and enter the email address used to create your account.

2. The reset password function isn’t working. What’s going on?

Check Junk and Spam folders. If a password reset email did not arrive in your inbox at all, send an email to [email protected] with your full name and organization. Students are usually unable to access their account from the reset password function when an incorrect email address is given at purchase.

3. I have taken an Agile Education by Scrum Inc. course, can I claim PDUs from PMI for my class?

Submit your application through PMI.org "Report PDUs" page under the "Education" section
Fill out the form as follows:
Provider: Scrum Inc.
Course: Scrum Master / Product Owner
Contact person: Trainer's name
Contact email: [email protected]
The PDUs to be claimed are counted as 1 PDU per hour of instruction. In most cases this will be between 14-21 hours depending on the course.
PDUs can be divided into three categories: technical, leadership, and strategic. 

4. I have completed my Product Owner, Scrum Master, or Scrum@Scale course and unfortunately did not pass my exam. Can I retake the exam?

There are two attempts to pass each credentialing exam. If you did not pass both attempts, you may be eligible to re-take the exam. Please contact your instructor who can help you get an additional attempt.

5. I have completed my course and passed the exam! I’d love to share my credential on LinkedIn and let others know I’ve achieved a new credential. How do I do this?

Congratulations on achieving your Agile Education Program credential! Let colleagues, future employers, and more recognize this achievement by adding it to the “Licenses & Certifications” section of your LinkedIn Profile:
Download your certificate from ScrumLab under the “My Achievements” tab.
Log in to your LinkedIn account, then go to your profile.
On the right, in the "Add profile section" dropdown, choose "Background" and then select the + next to "Licenses & Certifications".
In Name, enter the name of the course or program.
In Issuing Organization, enter Scrum Inc.
In Issue Date, enter the Date on which you earned the credential.
In Expiration Date, enter the Date listed on your Certificate (this is one year from the date you earned. This date is extended annually when you pass your renewal exam).
You can leave the Credential ID field empty.
In Certification URL, enter the URL for your certificate and Save.

6. My name is spelled incorrectly on my credential, can I fix this?

Absolutely! Reach out to [email protected] to update the name on your credential.

7. How do I renew my credential?

The renewal window opens 30 days prior to the expiration of your annual credential.
Once the 30 day window begins, you will be prompted to renew automatically as you log into the ScrumLab portal.
There is a simple checkout process, where you are able to pay the renewal fee with a credit/bank card.
Once the renewal exam fee is paid, you may click into the new tile available on your dashboard entitled "Exam", with the date and pertinent credential.
You must complete the short renewal exam (12 questions designed to reinforce the learning of the course) before your credential date is updated in the Credential Lookup Feature.

8. I paid for my renewal but I don’t see this reflected on my account or credential.

You must complete the short 12 question once you have paid for your credential. You will see a tile on your student dashboard titled "Exam" and a date. Click on the tile and your exam will start.

Frequently asked questions

Will I be given a full refund if I change my mind?

No, you will not be given a refund. However, we can help you reschedule to another class availability upon advanced notice (minimum 5 days before the class). 

When will I receive the pre-class learning materials? 

You will be given access to the pre-class learning materials one week before the class. 

How do I sit for the examination? 

You will be given an exam link after the class and you can sit for the exam anytime within 30 days of receiving the link. 

What is the examination format?

Multiple choice questions (MCQ) and true-false questions. 

What is the validity of the examination link? 

It will be valid for 30 days after it is given out. 

Can I resit for the examination if I fail it for the first time? 

Yes, you will be given another free attempt after consulting your course instructor. However, a minimum fee will be charged for the third attempt. 

What is the passing score of the exam? 

The passing score of the exam is 23/30.

What is the time limit for the exam? 

There is no time limit for the exam. 
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